Newsletter Bulletin, Volume 4: Milestones from Our First Month of Care Management

ACA has released Newsletter Bulletin, Volume 4 for our affiliate network.

Read milestones from our first month as a CCO, as recounted by CEO Jay Nagy:

The good news is that we all survived the first month of CCOs and Care Management! The bad news is that it's going to take more work to really deliver on the potential that Care Management holds for the people we support and their families. If you're like me, you may focus on the challenges—all the work still to come. But as we look past this first month, it's important to recognize what this team has already accomplished: 

  • Thousands of activities were logged in MediSked and ACA has been billing claims on a weekly basis. More importantly, the State has been paying claims about 10 days after submission. The first checks from ACA are on their way to providers at this very moment. 

  • Hundreds of Care Managers participated in the ACA webinar training earlier this month. We're constantly exploring ways to connect such a vast, dispersed team. Stay tuned for more on that over the coming weeks. 

  • As of today, ACA employs almost 50 full-time staff members (48, to be exact). It's hard to believe we began this undertaking less than a year ago, with only one person on staff until April 2018. By this time next year, we will number around 1,000!

Thank you for your continued partnership and patience. Nothing as important as the work we do changes overnight and each of us plays a crucial role in ensuring the long-term success and sustainability of this transition. 

— Jay Nagy, CEO